Box Office Info

The Bridgestone Arena Box Office is open on event days only, starting at 1 p.m., or one-hour prior to doors opening for a Nashville Predators game. For help with tickets or other inquiries, please contact us by calling (615) 770-2040, emailing or visiting

The Bridgestone Arena box office is located just inside the Nissan main entrance of Bridgestone Arena at the corner of 5th Ave. and Broadway in downtown Nashville.

Parking meters along 5th or along Broadway in front of the arena allow for the nearest parking, but there are also a number of downtown surface lots within easy walking distance. For more information about events at Bridgestone Arena call 615.770.2040

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Purchasing Tickets

Tickets for Bridgestone Arena events may be purchased:

  • Online at by visiting the specific event page
  • In person at the Bridgestone Arena Box Office on the day of the event you are purchasing if any tickets remain for sale. Any sales in advance of the day of the event must be purchased online at

Nashville Predators tickets are available through the same options mentioned previously, by visiting or calling 615.770.2355


ADA and Accessible Tickets

Accessible or special needs seating is available on all levels of the arena. ADA seating may be purchased in person at our box office, online at or by phone at 615.770.2040. When ordering accessible tickets, it is important to indicate that you require accessible seating so we may properly seat you.

Doors Open

  • Doors open ninety minutes prior to the start of concerts and events – unless otherwise noted on the individual webpage on our website
  • Doors open ninety minutes prior to the start of Nashville Predators games

Accepted Methods of Payment

Visa, MasterCard, American Express and Discover. Credit cards must be in your name and presented along with a photo ID.

Will Call at the Box Office

Will Call is located just inside the Nissan Main Entrance at Bridgestone Arena (as you enter, on the left side of the box office) near the corner of 5th Ave. and Broadway. Tickets ordered through Ticketmaster, when held for will call in your name, may be picked up on the day of the event by presenting your photo ID and credit card used to purchase. We will not release will call tickets to any other party than the purchaser.

If you wish to leave tickets at our box office for another party to claim, there is a $5 charge per envelope assessed at the window when you leave them. This fee is waived for Predators Season-Ticket Citizens and Bridgestone Arena suite holders.

Secondary Ticket Market

Ticketmaster is the only authorized ticketing agent of Bridgestone Arena. If you purchase tickets from an unauthorized agent in the secondary market you risk purchasing counterfeit or invalid tickets.

Child Ticket Policy

All children who have not reached their second birthday do not need a ticket for concerts and Predators games, but they must sit on the lap of the ticket holder. All children two years and older require a ticket to enter. This policy does not apply for some events (including Sesame Street Live, SEC Basketball Tournament). A show's individual event page on our website will indicate the exceptions to our child ticket policy.